Frequently Asked Questions

We work closely with our customers and suppliers to ensure our products are the best in form, function and value. See below our most asked questions, can’t find the answer you’re looking for? Contact us directly.

What is the warranty on your products?

This depends on the product. Please contact us for specific product warranty.

 

I'm looking to claim warranty. What do I need to do?

Please contact customerservice@elenni.com.au for a service form to fill out and send back.

Do you have a catalogue?

Yes, please contact us for the lastes catalogue.

How long does delivery take?

If you’d like more details, give us a call on +61 7 3209 9644

How can I check if you have an item in stock?

To check stock, use our contact form or send us an email at customerservice@elenni.com.au and we’ll get back to you as soon as possible. If the enquiry is urgent, give us a call on +61 7 3209 9644