Yes - free ($0). Select showroom pickup at checkout and collect from 1 Bryants Road, Loganholme QLD 4129 once we confirm your order is ready. Hours: Mon/Tue/Wed/Fri 9am-5pm, Thu 9am-6pm, Sat 9am-3pm, Sunday closed. Bring your order confirmation. Phone 07 3209 9644.

We deliver Australia-wide from Loganholme. Rates are calculated at checkout by postcode, size and weight. There is no complimentary freight on bulky goods.

Parcels (tapware, accessories, compact fittings): courier rates. South East Queensland from about $16.95; Rest of Australia from about $22.95.

Bulky freight (vanities, baths, toilets, large basins, stone tops, large mirrors): specialised kerbside / ground-level freight. South East Queensland from about $89; Rest of Australia from about $159. Exact rate at checkout.

Bulky items are generally delivered kerbside or to ground-level access (driveway, garage or carport on a reasonably flat approach). Drivers are not expected to carry goods upstairs or through difficult site access - arrange help from your builder or trades if needed. Full details on our delivery & returns page.

Orders are usually prepared within 1-3 business days after payment clears. Special-order and made-to-order items follow manufacturer lead times. Delivery dates are estimates only.

Yes. Come to 1 Bryants Road, Loganholme (near the M1 Exit 28, M1 Exit 28). Bring plans, measurements or inspiration images - we will help you coordinate vanity, tapware, shower and finishes. Advice is free and honest; no pressure to purchase. Hours and directions: Showroom and How to find us.

Mon/Tue/Wed/Fri 9:00am-5:00pm; Thursday 9:00am-6:00pm; Saturday 9:00am-3:00pm; Sunday closed. Phone 07 3209 9644. Email customerservice@elenni.com.au. Address: 1 Bryants Road, Loganholme QLD 4129.

Change of mind is 30 days from delivery or pickup for unused, uninstalled goods in original packaging, with our written authorisation first. Return freight is yours; original outbound freight is usually non-refundable. A restocking fee will most likely apply (often set by the manufacturer) - we assess case by case. Full policy: Delivery & returns and Refund policy.

Inspect before storing or installing. Photograph packaging and product, then contact us within 48 hours at customerservice@elenni.com.au or 07 3209 9644 with your order number. Do not install damaged or incorrect goods.